PROGRAMS

Operations Management is at the core of every business and the essential function
responsible for transforming resources into products and services for delivery to customers. Managers charged with this transformation require knowledge about how to manage and improve business activities and processes, including: procurement, supply chain, production, inventory, quality, logistics, transportation, and distribution.

Concentration Focus

The concentration in Operations Management at NAU focuses on these topics with an aim toward emphasizing sustainability and collaboration. Opportunities exist for careers in Operations Management in a variety of industries and organizations, from manufacturing and service companies to government and educational organizations.

MBA Core Courses

MBA 5311 Managerial Economics
MBA 5312 Managerial Accounting and Budgeting
MBA 5313 Quantitative Methods
MBA 5314 Marketing Management
MBA 5316 Management and Organizational Theory
MBA 5317 Business Policy and Strategy
MBA 5318 or MBA 5399 Project Management or Internship
MBA 5319 Financial Management


Choose
online
or on-site
courses

MBA Operations Management Concentration:

This concentration is 6 credits, one required course plus one other concentration elective.
MBA 5361 Production and Supply Chain Management (required)
MBA 5362 Quality Management and Control
MBA 5363 Logistics and Transportation Management

MBA 5361 Production and Supply Chain Management Cr. 3. (3-0). This course surveys the approaches and techniques used in the analysis, design and management of production operations and supply chain processes. Students will explore forecasting, demand management, master production scheduling, aggregate planning, material requirements planning, category management, EOQ models, supplier relationship management, supply cycle, source-to-pay and contracting principles. Students will also examine JIT, Lean operations, supply chain best practices, risk management, sustainability and CSR to better understand the relationship of enterprise-level planning and systems to the overall flow of materials and production. Prerequisite: None
MBA 5362 Quality Management and Control Cr. 3. (3-0). In this course students will examine systems, methods, and tools used to monitor, control and improve quality in organizations. The course will focus on topics such as the historical development of quality management, costs and consequences related to quality, quality certifications, TQM, Six Sigma, and basic problem-solving tools for quality. Emphasis will also be given to inspections, statistical process control, and process capability. Prerequisite: None
MBA 5363 Logistics and Transportation Management Cr. 3. (3-0). In this course students will examine activities involved in the global transfer of goods and services. Students will examine logistic services, logistic network design, reverse logistics, transportation modes, multimodal transport, optimization of transportation processes, and transport infrastructure. Emphasis will be placed on international and ethical considerations of moving goods and services through an organization’s input, transformation, and output processes to the end customer. Prerequisite: None