Consumer Information

This webpage provides links to information about North American University on a variety of subjects. This information may be helpful to prospective and current students, their families, high school counselors and coaches, and prospective and current employees. This information is presented to comply with the Higher Education Opportunity Act of 2008, which requires institutions of higher education to disclose information and reports on various aspects of the institution’s policies, procedures, operations and costs.

Non-Loan Related Disclosure Requirements

(1) Notice of Availability of Institutional and Financial Aid Information
A Student Notification is emailed to each enrolled student annually.

(2) Contact Information for Assistance in Obtaining Institutional or Financial Aid Information

Student Financial Assistance

(3) Student Financial Aid Information: Prospective Students / Current Students.
(4) Notice of Federal Student Financial Aid Penalties for Drug Law Violations
(5) Study Abroad Programs
Enrollment in a program of study abroad approved for credit by the home school may be considered enrollment in the home school for purposes of applying for federal student financial aid.

General Institutional Information

(6) Privacy of Student Records – Family Educational Rights and Privacy Act (FERPA). For more information regarding FERPA, visit the U.S. Department of Education website
(7) Consumer Information on College Navigator Website
(8) Facilities and Services Available to Students with Disabilities
(9) Student Body Diversity
(10) Cost of Attendance
(11) Net Price Calculator
(12) Refund Policy, Requirements for Withdrawal, Title IV Leave of Absence and the the Return of Title IV, HEA Financial Aid
(13) Textbook Information Fall 2021, Spring 2022, Fall 2022, Spring 2023, Fall 2023, Spring 2024, Fall 2024 and Internet Class Schedule
(14) Disbursement for Books & Supplies
(15) Academic Program (Educational Programs, Instructional Facilities, and Faculty – Academic Catalog)
(16) Transfer of Credit Policies
(17) Institutional and Program Accreditation and Approval. List of Accredited Programs.
For more information, contact the Office of Institutional Effectiveness.
(18) Professional Licensure or Certification Disclosures.
(19) Teacher Preparation Program Report :
Annually, a Title II report on NAU’s Teacher Preparation Program is submitted to the Texas Education Agency (TEA). The final report is submitted to the Department of Education by TEA. It can be found on the title2.ed.gov website.
(20) Copyright Infringement Policies And Sanctions (including Computer Use And File Sharing)
(21) NAU Student Handbook, NAU Faculty Handbook

Health and Safety

(22) Drug and Alcohol Abuse Policy and Drug and Alcohol Abuse and Prevention Program (DAAPP) Disclosure
(23) Vaccination Policy
(24) Security Report, Timely Warnings, Crime Log, and Emergency Notification System.
(25) Security Report − Missing Person Notification Policy
(26) Fire Safety Report and Fire Log
(27) Information for Crime Victims About Disciplinary Hearings
(28) Health & Safety Exemption Requirement
NAU adheres to all requirements pertaining to the protection of student information. Information about Student Records and confidentiality can be found online at :
www.na.edu/students/registrar/#ferpa

However, there are limited exceptions to FERPA regulations under which NAU is permitted to disclose education records or personally identifiable, non-directory information from education records in connection with a health or safety emergency without student consent.

The situation must present imminent danger to a student, other students, or members of the school community in order to qualify as an exception. This action is not taken lightly and only under circumstances that present imminent danger.

Student Outcomes

(29) Retention Rate
(30) Completion/Graduation Rates
(31) Placement in Employment
(32) Job Placement Rates

Intercollegiate Athletic Program

(33) Intercollegiate Athletic Program Participation Rates And Financial Support Data And Academic Success:
Due to the inclusion of NAIA in 2022, NAU is planning to gather Intercollegiate Athletic Program Participation Rates And Financial Support Data And Academic Success in 2023
(34) Completion/Graduation And Transfer-Out Rates for Students Receiving Athletically Related Student Aid:
Due to the inclusion of NAIA in 2022, NAU is planning to gather Completion/Graduation And Transfer-Out Rates for Students Receiving Athletically Related Student Aid

Civic Engagements

(35) Voter Registration Forms are available for pick up in the library, on the ninth floor. Voter Registration Campaigns will take place annually in September on campus. Dates, locations, and times will be posted on campus. You can also register to vote online at: www.votetexas.gov

North American University is required to designate an employee or group of employees to assist enrolled or prospective students in obtaining all of the information specified below. If the University has designated one person for an area of responsibility, that person shall be available, upon reasonable notice, to any enrolled or prospective student throughout the normal administrative working hours listed. If more than one person, often an entire office, is designated, their combined work schedules have been arranged so that at least one of them is available, upon reasonable notice, throughout the normal administrative working hours listed.

Availability of Employees for Information Dissemination Purposes:

• Institutional and federal financial aid information: Financial Aid Services (832-230-5555)
• Employee Information: Human Resources (832-230-5555)
• Accreditation, Approval, and Licensure of Institution and Programs: Institutional Effectiveness & Planning (832-230-5258)
• Student Financial Services : (832-230-5190)
• Students with Disability: Student Affairs Office (832-230-5555)
• Gainful Employment Information: Financial Aid Services (832-230-5555)
• Campus Crime and Safety: Department of Residential Operations & Facilities Management (832-230-5015)
• Admissions/Readmissions: Registrar (832-230-5188)
• Graduation/Retention Rates: Registrar (832-230-5188)
• Health Record Requirements: Enrollment (832-230-5555)

Entire offices, as indicated above, are designated for each item listed. Combined Work schedules have been arranged so that at least one person is available, upon reasonable notice, throughout the normal administrative working hours listed. Otherwise, inquiries should be directed to:

Halil I. Tas, Provost and VP for Academic Affairs, academicaffairs@na.edu (832-230-5545).

In December 2004, West Virginia’s Democratic Senator, the late Robert C. Byrd, saw that American students across the nation unfortunately lacked significant knowledge regarding the United States Constitution. Being Congress’ unofficial constitutional advisor, Senator Byrd proposed an amendment that was quickly passed by the House of Representatives and the Senate to assist in increasing students’ knowledge about the constitution. On December 8, 2004, President George W. Bush signed the bill (public law 108-447) which designates every September 17 as Constitution Day.

From that day onwards Constitution Day, was specially designated to the study and celebration of the United States Constitution. The legislation requires that all educational institutions receiving federal funds implement educational programs relating to the U.S. Constitution on September 17 of each year. This date was a significant day in America’s history as on September 17, 1787; 39 of the 55 Founding Fathers met for the last time to sign the United States Constitution and present it to the American public.

It is important for all students to have a thorough understanding of the U.S. Constitution and a deep appreciation of this invaluable document that has been the foundation of the country and the freedoms provided to all Americans.

Student Complaints

(38) NAU’s Grievance Information

(39) Texas Higher Education Coordinating Board (THECB)

Note: Prior to the THECB initiating an investigation of a complaint, the complainant must exhaust all of NAU’s grievance and appeal procedures. Please see NAU’s Grievance Information for complaint/grievance information. The student must also inform the THECB of the outcome of the grievance and appeal procedures and provide copies of all documentation pertaining to the grievance.

THECB Student Complaint Webpage

Inquiries regarding student complaints should be directed to studentcomplaints@highered.texas.gov.

Disclosure Requirements Relating to Education Loan

(40) Federal Student Loan Information
(41) National Student Loan Data System
(42) Entrance Counseling for Student Borrowers
(43) Exit Counseling for Student Borrowers
(44) Master Promissory Note for Borrowers
(45) Private Education Loan Disclosure
(46) Federal Student Loan Repayment Plans
(47) Code of Conduct for Education Loans
(48) Cohort Default Rate (Search for OPE ID: 041795)
(49) Satisfactory Academic Progress