This webpage offers a collection of links to important information about North American University (NAU) across a wide range of topics. It is intended to assist prospective and current students, their families, high school counselors, coaches, and both current and potential employees. The content is provided in accordance with the Higher Education Opportunity Act of 2008, which mandates that higher education institutions disclose key details about their policies, procedures, operations, and costs. Enrolled students receive an annual consumer information notice via email with this information. Paper copies may be requested by notifying the Title IV Compliance Office in writing for assistance.

General Institutional Information

Contact Information

North American University is required to designate an employee or group of employees to assist enrolled or prospective students in obtaining all of the information specified below. If the University has designated one person for an area of responsibility, that person shall be available, upon reasonable notice, to any enrolled or prospective student throughout the normal administrative working hours listed. If more than one person, often an entire office, is designated, their combined work schedules have been arranged so that at least one of them is available, upon reasonable notice, throughout the normal administrative working hours listed.

• Accreditation & Licensure of Institution and Programs: Institutional Effectiveness & Planning Office (832-230-5258; ie@na.edu)
• Admissions: Admissions Office (832-230-5555; admissions@na.edu)
• Campus Crime & Safety: Residential Operations & Facilities Management Office (832-230-5015; facilitysupport@na.edu)
• Employee Information: Human Resources Office (832-230-5555; hr@na.edu)
• Graduation/Retention Rates: Registrar’s Office (832-230-5188; registrar@na.edu)
• Health Record Requirements: Record’s Office (832-230-5555; records@na.edu)
• Institutional & Federal Student Aid Information: Financial Aid Office (832-230-5555; financialaid@na.edu)
• Institutional Costs & Billing: Student Accounts Office (832-230-5190; sa@na.edu)
• Intercollegiate Athletic Program: Athletics Office (832-230-5555; athletics@na.edu)
• Students with Disability: Student Affairs Office (832-230-5555; studentlife@na.edu)

Entire offices, as indicated above, are designated for each item listed. Combined work schedules have been arranged so that at least one person is available, upon reasonable notice, throughout the normal administrative working hours listed. Otherwise, inquiries should be directed to: Dr. Halil I. Tas, Provost and VP for Academic Affairs, (832-230-5545; academicaffairs@na.edu).

Academics

• Academic Calendar
• Academic Programs (Educational Programs, Instructional Facilities, and Faculty – Academic Catalog)
• Articulation Agreements
• Course Schedule
• Facilities & Services Available to Students with Disabilities
• Institutional and Program Accreditation and Approval
• Privacy of Student Records – Family Educational Rights and Privacy Act (FERPA)
• Professional Licensure or Certification Disclosures

A Title II report on NAU’s Teacher Preparation Program is submitted to the Texas Education Agency (TEA) annually. The final report is submitted to the Department of Education by TEA. It can be found on the  title2.ed.gov website.

• Transfer Credit Policies

Institutional Costs

The College Financing Plan is a resource to help consumers understand educational costs and the aid available to meet those costs. It is a single page the U.S. Department of Education developed that may be used as a stand-alone financial aid offer or as a cover sheet with a school’s existing aid offer. The standard format helps consumers easily compare the cost of attendance and aid offers across schools. Students that have been awarded after receiving a valid FAFSA may view their College Financing Plan by logging into their Financial Aid Student Portal.

• Cost of Attendance
• Net Price Calculator
• Stallion Calculator
• Tuition & Fees

Withdrawal Information

• Refund Policy
• Requirements for Withdrawal
• Return of Federal Student Aid
• Title IV Leave of Absence 

Other

• Copyright Infringement Policies & Sanctions
• NAU Faculty Handbook
• NAU Student Handbook
• Student Activities
• Student Body Diversity

Student Financial Assistance

General

• Contact Information for Assistance in Obtaining Institutional or Financial Aid Information
• Disbursement for Books & Supplies
• Financial Aid Information
• Satisfactory Academic Progress

Student Loans

• Code of Conduct for Education Loans
• Cohort Default Rate (Search for OPE ID: 041795)
• Entrance Counseling for Student Borrowers
• Exit Counseling for Student Borrowers
• Federal Student Loan Information
• Federal Student Loan Repayment Plans
• Federal Student Loan Repayment Simulator
• Master Promissory Note for Borrowers
• National Student Loan Data System
• Private Education Loan Disclosure

Health and safety

• Drug and Alcohol Abuse and Prevention Program (DAAPP) Disclosure
• Drug and Alcohol Abuse Policy 
• Fire Safety Report

There are limited exceptions to FERPA regulations under which NAU is permitted to disclose education records or personally identifiable, non-directory information from education records in connection with a health or safety emergency without student consent. The situation must present imminent danger to a student, other students, or members of the school community to qualify as an exception. This action is not taken lightly and only under circumstances that present imminent danger. NAU adheres to all requirements pertaining to the protection of student information. More information about student records and confidentiality can be found online at NAU Registrar’s Office.

• Information for Crime Victims About Disciplinary Hearings
• Security Report − Missing Person Notification Policy
• Security Report, Timely Warnings,  & Emergency Notification System
• Vaccination Policy

Student Outcomes

• College Navigator

The annual completion, graduation, retention, and placement rates are based on the 12-month period that ended August 31 of the prior year. The rates track the outcomes for students for whom 150% of the normal time for completion or graduation has elapsed. Normal time is the amount of time necessary for a student to complete all requirements for a degree or certificate according to the institution’s catalog. This is typically four years for a bachelor’s degree in a standard term-based institution.

• Integrated Postsecondary Education Data System (IPEDS)

Intercollegiate Athletic Program

• Intercollegiate Athletic Program Participation Rates & Financial Support Data & Academic Success (Equity in Athletics Disclosure Act)
• Graduation & Transfer-Out Rates for Students Receiving Athletically Related Student Aid (Student Right-to-Know Act)

Civic Engagement

In December 2004, West Virginia’s Democratic Senator, the late Robert C. Byrd, saw that American students across the nation unfortunately lacked significant knowledge regarding the United States Constitution. Being Congress’s unofficial constitutional advisor, Senator Byrd proposed an amendment that was quickly passed by the House of Representatives and the Senate to assist in increasing students’ knowledge about the Constitution. On December 8, 2004, President George W. Bush signed the bill (Public Law 108-447), which designates every September 17 as Constitution Day.

From that day onwards, Constitution Day was specially designated for the study and celebration of the United States Constitution. The legislation requires that all educational institutions receiving federal funds implement educational programs relating to the U.S. Constitution on September 17 of each year. This date was a significant day in America’s history, as on September 17, 1787, 39 of the 55 Founding Fathers met for the last time to sign the United States Constitution and present it to the American public.

It is important for all students to have a thorough understanding of the U.S. Constitution and a deep appreciation of this invaluable document that has been the foundation of the country and the freedoms provided to all Americans.

The first step to exercising your right to vote is to register. Voter registration requirements, qualifications, and processes differ from state to state. Visit Texas Voter Registration for more information.

Student Complaints

• NAU Grievance Information

For more information, visit THECB Student Complaints.

Note: Prior to the THECB initiating an investigation of a complaint, the complainant must exhaust all of NAU’s grievance and appeal procedures. Please see NAU’s Grievance Information for complaint and grievance information. The student must also inform the THECB of the outcome of the grievance and appeal procedures and provide copies of all documentation pertaining to the grievance.

NAU does not tolerate discrimination or harassment of students based on or related to sex, race, national origin, religion, age, disability, protected veteran status, or other protected categories, classes, or characteristics. For more information, visit the NAU Title IX Office.

RELATED PAGES

Administration
ANnual Reports
Accreditation