Busrars Office at North American University

Bursar’s Office

Bursar’s Office also known as Business Office, is responsible for the billing of tuition and fees for admitted students, creating payment plans to help students get their accounts paid off, disbursing the FAFSA stipend checks, issuing the book vouchers for those whom have FAFSA credits, accepting payments for verification letters, transcripts and application fees, parking tags as well as the housing and meal plan services provided by the university. This office is not involved in the financial aid process (which is handled by the Financial Aid Office).

Bursar’s Office is committed to helping our students and their families meet their financial obligations to the University by providing superior quality service. NAU Bursar’s Office takes pride in our accurate and immediate response to your inquiries and our ability to take the appropriate actions regarding all student accounts in compliance with county, state, and federal government regulations, and responding to student and parent inquiries about these financial issues in a helpful, informed and courteous manner through team work with NAU Financial Aid Office.

Get To Know Us

NAU bursar staff are here to help you answer any questions you may have about your student finances, how to pay your bill, and more! For any inquiry please email sa@na.edu and you will be replied in most cases within an hour.

Expecting a Refund?

We know you’re anxiously awaiting your refund…and we’re moving as quickly as possible. To get more information about your refund check, email sa@na.edu or take a look at our important announcement section.

Credit balance refunds typically result from schedule adjustments, over-payment, financial aid, or confirmation deposits. Regardless of who paid the bill (except for parent loan refunds designated for the parent borrower, or when refunded to a credit card), refunds are issued in the student’s name.

By default, credit balance accounts with financial aid will be issued a refund within 14 business days of the posted credits exceeding charges. Mailed checks may take up to three weeks to be received by the student. Students have the option to enroll in direct deposit for tuition account refunds. Direct deposit allows the refund to be conveniently delivered into the designated bank account.

Refund Policy for Fall and Spring Semesters

Prior to or on the 1st class day 100%
Between the 2nd and 5th class days 75%
Between the 6th and 10th class days 50%
Between the 11th and 15th class days 25%
After the 15th class day None

Summer Refund Policy (3-Week Session)

Prior to or on the 1st class day 100%
Between the 2nd and 3rd class days 70%
Between the 4th and 5th class days 25%
After the 5th class days None

Summer Refund Policy (6-Week Session)

Prior to or on the 1st class day 100%
On the 2nd class day 75%
On the 3rd class day 50%
On the 4th class day 25%
After the 4th class day None

Summer Refund Policy (12-Week Session)

Prior to or on the first class day 100%
Between the 2nd and 4th class days 75%
Between the 5th and 7th class days 50%
Between the 8th and 9th class days 25%
After the 9th class day None

Resident Students: (Student is U.S. citizen or eligible noncitizen)

Refund Policy (6 – Week Session)

Prior to or on the 1st class day 100%
Between the 2nd and 4th class days 70%
Between the 5th and 8th class days 25%
After the 8th class day None

Refund Policy (8 – Week Session)

Prior to or on the 1st class day 100%
Between the 2nd and 5th class days 70%
Between the 6th and 10th class days 25%
After the 10th class days None

International Students (I-20 students)

Refund Policy (6-Week Session)

Prior to or on the 1st class day 100%
First class day None

Refund Policy (8-Week Session)

Prior to or on the 1st class day 100%
First class day None

Please visit our tuition and fees page for an overview of all fees.

Tuition Payment Plan

North American University offers tuition payment plan for those who are having difficulty to pay their tuition in full by the due dates. Please read our Tuition Payment Plan Policy below. For more information please visit Business Office-Room SC201 or call 832 230 5155.

Tuition Payment Plan Policy
Bank of America Money Transfer Information
Online Payment Instructions
Instructions for Printing/Saving your Registration Bill Summary (School Statement)

Mail Payments

North American University
Attn: Business Office
11929 W Airport Blvd
Stafford, Texas 77477

Direct Phone Line: 832-230-5155
Email: sa@na.edu

Office Hours

Service Window Hours:
Monday – Friday
10:00 A.M. – 5:00 P.M.
Saturday and Sunday:
Closed

Location: 7th floor

Changed Your Mind?

If for any reason you will not be attending any of your courses, you must drop or withdraw from your courses by the refund deadline. Please remember that you are financially and academically responsible for your enrollment. Check MyNAU to verify enrollment, check your account balance, or to pay via American Express, MasterCard, or Visa.

Check Your Email

In compliance with the University policy on email, correspondence from the Bursar’s Office will be sent to the student’s official University ’email@na.edu’ email account. Students are expected to check their email on a frequent and consistent basis in order to stay current with University-related communications.